Thank you so much, my dear! Always happy to work with you — you know we understand each other so well now 😄 💖 Really appreciate your trust and continued support!We’ll always keep the same top quality for you 💕

Thank you for your feedback. We are truly sorry that the 60A did not meet your client’s expectations, especially since all the other hair you purchased worked well. Different clients may experience different results even with the same hair, as usage and daily care can vary. Although we could not verify the full details of the product’s usage and care, we still felt responsible for your shopping experience. As soon as we received your message, we offered a solution right away, including a very substantial and big discount as compensation. We are sorry that this did not meet your expectations. We are committed to providing stable, high-quality products, and feedback like yours helps us continue improving.Please be assured that we value every customer and take every case seriously. Our team will keep working.